Ask us about allergy or anaphylaxis

If you have a general question about allergies or anaphylaxis, Anaphylaxis101 can help. Simply fill in the form and we will answer your question within a few days.

If your question is urgent, or you are experiencing an allergic reaction that you are concerned about, please contact your GP straight away.

Are you eligible for extra support?

Do you have an Alphapharm or Mylan New Zealand product for the treatment of anaphylaxis? You may be eligible for extra support. Please confirm by entering the last 4 digits of the 13-digit barcode that appears on the medication pack.

Have a look at our FAQs

Many people have similar questions about allergies, and we have recorded some of the most frequently asked questions here. Have a look through them if you are new to allergies as you may find the information helpful.


In an anaphylaxis emergency

  • 1.

    Lay the person flat.

  • 2.

    Administer adrenaline Auto injector (if they have one) into outer mid thigh and hold for 10 seconds.

  • 3.

    Phone 000 in Australia or 111 in NZ and ask for an ambulance.

  • 4.

    Commence CPR if necessary.